Meet the Executive Team
Dan Sullivan, President and CEO of Collette Vacations, has over 25 years in the travel industry. Sullivan's travel experience includes tour guiding, product development, sales, and marketing; as well as managing the corporate team and providing the strategic vision for the company. As CEO, Sullivan has brought Collette from a $60 million dollar domestic entity to a $170 million global enterprise. Dan has been responsible for such innovative first-to-market initiatives as launching a worldwide sales team and driving new product development to non-traditional destinations.
Dan is an active supporter of travel and non-profits causes including the USTOA, the Travelers Conservation Fund, as well as the Cystic Fibrosis Society, and St. Jude Children's Research Hospital. In 1999, he established the Kosovo Relief Fund to benefit the victims of the War. The fund was developed with the American Red Cross and challenged all travel suppliers to make donations which Collette would match.
Sullivan is on the Board of Directors for the Greater Providence Chamber of Commerce, as well as Tourism Cares for Tomorrow (TCFT). He is on the U.S. Leisure Advisory Board of the Canadian Tourism Commission and serves as Co-Chairman of the Pawtucket Foundation, an organization committed to the continued economic development of Pawtucket, Rhode Island.
Sullivan was named as a finalist for the New England Entrepreneur of the Year Award in 1997 and 1998. He graduated from Fairfield University in 1973 with a degree in marketing.
Return to top
John Galvin, Chief Financial Officer for Collette Vacations, serves on the company's Executive Committee. Galvin has held the position of CFO since joining Collette Vacations in 1989.
Galvin graduated from the University of Massachusetts at Amherst with a Bachelor's degree in Business Administration and Accounting. He received his Masters in Business Administration from Bryant College in Rhode Island.
Galvin sits on the board of several local organizations, and is a member of various charitable groups. He is on the Board of Directors of the Providence Boys & Girls Club and Meeting Street Center in Rhode Island, and serves as treasurer for the latter as well. He is also a past member of the Board of Directors and served on the Executive Committee for the United States Tour Operator's Association.
Prior to joining Collette Vacations, Galvin spent five years at KPMG Peat Marwick in Providence, where he worked as an accountant and audit manager. He then joined Paramount Card in Rhode Island, where he served as Director of Strategic Planning, and ultimately as Assistant Vice President, before joining Collette Vacations.
Return to top
Paula Twidale is the Executive Vice President of Collette Vacations, a position she has held since early 2000. She has served as a member of Collette's Executive Committee since 1996, when she became the first woman to receive this appointment. In addition, Twidale serves on the company's Strategic Planning Committee which is responsible for examining policies, competitive position, and diversity with long-term perspective.
Twidale has been in the travel industry for 26 years, beginning her career with Eastern Airlines as a reservations agent. During her 14 years with the airline, she worked her way up to Passenger Manager at Boston's Logan International Airport. Twidale joined Collette Vacations as Group Sales Manager in 1992. She was promoted to Director of Inside Sales in 1995, a position she held until her promotion to Executive Vice President in 2000.
Among her many accomplishments at Collette, Twidale adopted and implemented a Harvard Business School concept resulting in a system to enhance operational efficiencies within several departments. She spearheads the Customer Service Taskforce which focuses on overall quality of Collette's tours and experiences both of which are consistently rated as "excellent" by passengers who complete company surveys.
Twidale has long been well-respected in the travel industry. Travel Agent Magazine has nominated her five times as one of the most powerful women in travel. She is an active member of the Wings Club in New York which is comprised of aeronautics and aviation professionals.
Twidale currently serves as President of the RI Chapter of St. Jude Children's Research Hospital and is a Board Trustee for Rhode Island Public Expenditure Council, a non partisan group that provides research aimed at improving state and local government.
With a BA degree in Sociology and a certification in Gerontology, Twidale's knowledge of people and their culture have been enhanced by her lifelong travel opportunities.
Return to top
Kevin Kramich, executive vice president, is based out of Collette's corporate headquarters in Pawtucket, Rhode Island. He has worked at Collette Vacations since 1985 where he began as a tour guide and worked in the company's sales department. He was promoted in 1995 to National Sales Manager and a year later was named Director of Worldwide Sales after establishing sales territories in Australia and the United Kingdom. He became Vice President of Global Sales in 2003.
Kramich oversees Collette's global sales force of over 70 outside sales personnel and defines the sales strategy for the company. He is frequently asked to conduct sales training seminars in the travel industry.
Among his many accomplishments at Collette, Kramich was instrumental in establishing Collette's first international office in Toronto, Canada, and since 2002 he has served on the Executive Committee of Collette Vacations. As Regional Sales Manager in the Midwest, Kramich and his team won most growth and most revenue for several consecutive years.
Well respected in the travel industry, Travel Agent Magazine named Kramich a Rising Star in the travel industry for two consecutive years beginning in 1997. He successfully completed his CTA and his CTC certifications in 2001.
Kramich is a noble in the Aleppo Shriners of Wilmington, Massachusetts. He works with the Boston Bruins alumnae organization to raise funds for cystic fibrosis, St. Jude's Children's Hospital, and the widows of firefighters lost in the 911 tragedies.
A 1985 graduate of Worcester State College, Kramich has 21 years experience in the travel industry.
Return to top
Bill Dziura, executive vice president, is based out of Collette's corporate headquarters in Pawtucket, Rhode Island. Bill began at Collette 13 years ago and has served in several roles in Accounting, Product, and Information Technology.
In his current position as Executive Vice President of Information Technology, Bill oversees all of Collette's technology systems, security, and infrastructure. His many contributions include spearheading the successful implementation of a Sales Force Automation and CRM tool and recently directing the development of a new Reservation and Operating system.
Bill earned his Bachelors Degree in Business Administration from Bryant College and a Masters of Business Administration from the University of Rhode Island.
Return to top
Dan Sullivan, President and CEO of Collette Vacations, has over 25 years in the travel industry. Sullivan's travel experience includes tour guiding, product development, sales, and marketing; as well as managing the corporate team and providing the strategic vision for the company. As CEO, Sullivan has brought Collette from a $60 million dollar domestic entity to a $170 million global enterprise. Dan has been responsible for such innovative first-to-market initiatives as launching a worldwide sales team and driving new product development to non-traditional destinations.Dan is an active supporter of travel and non-profits causes including the USTOA, the Travelers Conservation Fund, as well as the Cystic Fibrosis Society, and St. Jude Children's Research Hospital. In 1999, he established the Kosovo Relief Fund to benefit the victims of the War. The fund was developed with the American Red Cross and challenged all travel suppliers to make donations which Collette would match.
Sullivan is on the Board of Directors for the Greater Providence Chamber of Commerce, as well as Tourism Cares for Tomorrow (TCFT). He is on the U.S. Leisure Advisory Board of the Canadian Tourism Commission and serves as Co-Chairman of the Pawtucket Foundation, an organization committed to the continued economic development of Pawtucket, Rhode Island.
Sullivan was named as a finalist for the New England Entrepreneur of the Year Award in 1997 and 1998. He graduated from Fairfield University in 1973 with a degree in marketing.
Return to top
John Galvin, Chief Financial Officer for Collette Vacations, serves on the company's Executive Committee. Galvin has held the position of CFO since joining Collette Vacations in 1989.Galvin graduated from the University of Massachusetts at Amherst with a Bachelor's degree in Business Administration and Accounting. He received his Masters in Business Administration from Bryant College in Rhode Island.
Galvin sits on the board of several local organizations, and is a member of various charitable groups. He is on the Board of Directors of the Providence Boys & Girls Club and Meeting Street Center in Rhode Island, and serves as treasurer for the latter as well. He is also a past member of the Board of Directors and served on the Executive Committee for the United States Tour Operator's Association.
Prior to joining Collette Vacations, Galvin spent five years at KPMG Peat Marwick in Providence, where he worked as an accountant and audit manager. He then joined Paramount Card in Rhode Island, where he served as Director of Strategic Planning, and ultimately as Assistant Vice President, before joining Collette Vacations.
Return to top
Paula Twidale is the Executive Vice President of Collette Vacations, a position she has held since early 2000. She has served as a member of Collette's Executive Committee since 1996, when she became the first woman to receive this appointment. In addition, Twidale serves on the company's Strategic Planning Committee which is responsible for examining policies, competitive position, and diversity with long-term perspective.Twidale has been in the travel industry for 26 years, beginning her career with Eastern Airlines as a reservations agent. During her 14 years with the airline, she worked her way up to Passenger Manager at Boston's Logan International Airport. Twidale joined Collette Vacations as Group Sales Manager in 1992. She was promoted to Director of Inside Sales in 1995, a position she held until her promotion to Executive Vice President in 2000.
Among her many accomplishments at Collette, Twidale adopted and implemented a Harvard Business School concept resulting in a system to enhance operational efficiencies within several departments. She spearheads the Customer Service Taskforce which focuses on overall quality of Collette's tours and experiences both of which are consistently rated as "excellent" by passengers who complete company surveys.
Twidale has long been well-respected in the travel industry. Travel Agent Magazine has nominated her five times as one of the most powerful women in travel. She is an active member of the Wings Club in New York which is comprised of aeronautics and aviation professionals.
Twidale currently serves as President of the RI Chapter of St. Jude Children's Research Hospital and is a Board Trustee for Rhode Island Public Expenditure Council, a non partisan group that provides research aimed at improving state and local government.
With a BA degree in Sociology and a certification in Gerontology, Twidale's knowledge of people and their culture have been enhanced by her lifelong travel opportunities.
Return to top
Kevin Kramich, executive vice president, is based out of Collette's corporate headquarters in Pawtucket, Rhode Island. He has worked at Collette Vacations since 1985 where he began as a tour guide and worked in the company's sales department. He was promoted in 1995 to National Sales Manager and a year later was named Director of Worldwide Sales after establishing sales territories in Australia and the United Kingdom. He became Vice President of Global Sales in 2003.Kramich oversees Collette's global sales force of over 70 outside sales personnel and defines the sales strategy for the company. He is frequently asked to conduct sales training seminars in the travel industry.
Among his many accomplishments at Collette, Kramich was instrumental in establishing Collette's first international office in Toronto, Canada, and since 2002 he has served on the Executive Committee of Collette Vacations. As Regional Sales Manager in the Midwest, Kramich and his team won most growth and most revenue for several consecutive years.
Well respected in the travel industry, Travel Agent Magazine named Kramich a Rising Star in the travel industry for two consecutive years beginning in 1997. He successfully completed his CTA and his CTC certifications in 2001.
Kramich is a noble in the Aleppo Shriners of Wilmington, Massachusetts. He works with the Boston Bruins alumnae organization to raise funds for cystic fibrosis, St. Jude's Children's Hospital, and the widows of firefighters lost in the 911 tragedies.
A 1985 graduate of Worcester State College, Kramich has 21 years experience in the travel industry.
Return to top
Bill Dziura, executive vice president, is based out of Collette's corporate headquarters in Pawtucket, Rhode Island. Bill began at Collette 13 years ago and has served in several roles in Accounting, Product, and Information Technology. In his current position as Executive Vice President of Information Technology, Bill oversees all of Collette's technology systems, security, and infrastructure. His many contributions include spearheading the successful implementation of a Sales Force Automation and CRM tool and recently directing the development of a new Reservation and Operating system.
Bill earned his Bachelors Degree in Business Administration from Bryant College and a Masters of Business Administration from the University of Rhode Island.
Return to top